Our flight vision is to help improve the aviation industry's safety posture by providing world-class training, leadership coaching, technology enhancement, change management, consulting, and cultural assessment. ISC's SMS Practice provides total 'turn-key' solutions. We offer our clients one single point of contact making us your one-stop provider for all of your SMS needs. We are with you from start to finish, without abandonment issues.
ISC's services, along with our partners, provide clients with the training, consultation, technology solutions, implementation and integration, and finally the commissioning.
SMS Services
Consulting. Consulting expertise across a broad spectrum of SMS, components to help clients seamlessly implement SMS at their location. Consulting areas include:
- Expert help to provide basic knowledge and tools for SMS implementation
- Assessments, analyses and reviews of company policies, procedures and practices
- Compliance planning and implementation
- Comprehensive audit and verification
- Close client coordination
- Assistance to organizations in understanding SMS
- Organization safety culture evaluation
Technology. Our proven technology solution process is designed to prioritize & minimize the number of high-risk events using an advanced risk-based filtering model. This system automatically segregates and categorizes events at the source, using quantitative risk assessment throughout the process. Capabilities include:
- Job safety analysis linked to risk assessment
- Reporting to identify trends across the enterprise
- Audits linked to risk assessment to ID corrective action, mitigating risk
- Data table within reporting to enable configurable templates for KPI tracking
- Overview report to show how well organization is meeting metrics
- Operational report to show frequency of events by occurrence type
- Risk assessment to determine risk of hazard occurring and residual risk
Risk Management. Safety risk management provides a systematic way to control risk and provide assurance that those risk controls are effective. The process consists of:
- System description
- Hazard identification
- Risk analysis
- Risk assessment
- Risk control strategies
Our team of SMS experts and consultants will help companies apply the Safety Risk Management process as described above, develop Hazard Identification methods and describe them, perform risk analysis and assessment, and then document the findings, and develop and implement risk control strategies.
Training. ISC offers a variety of training programs designed to provide several intensities of training from top-level overview to full courses with in-depth, comprehensive SMS coverage. Each of our four courses covers the following material in some level of detail:
- Basic Safety Concepts
- Human Factors
- Organizational Culture
- Policy (SMS components)
- Safety Risk Management
- Safety Assurance
- Safety Promotion
- SMS Tools and Guidance
- SMS Implementation
Auditing. Our SMS auditing services draw on the principles and skills necessary to conduct audits that evaluate the effectiveness of the organization's SMS.
- We use the FAA-provided Preliminary and Detailed Gap Analyses.
- We recognize that companies already have detailed and successful safety programs in place.
- These assessments are invaluable; identifying those components companies already have in place and what is really needed to be SMS-compliant.
- We are experienced in the roles and responsibilities of both the Audit Leader and Audit Team.
- We also understand compliance versus effectiveness measurement of SMS.
Partners
EtQ - the leading Enterprise Quality and FDA Compliance Management software for identifying, mitigating, and preventing high-risk events. EtQ SMS customers include Air Canada and Korean Air.
Aviation Management Solutions LLC – experienced SMS program design, development, and implementation at America West/US Airways.
Along with our partners, ISC offers our clients complete turnkey solutions to meet all SMS needs. Strategic relationships with leading technology solution and culture assessment companies provide Boots on the Ground SMS experience with major companies such as Air Canada, Korean Air, and US Airways. Our qualified professionals are available to help companies grow their SMS approach to exactly what our clients want and need.
